SHIPPING POLICY

 Once your order has been received and processed it will be shipped out as soon as possible. 

The standard delivery time is 3-5 days after item(s) have been despatched. 

All orders are sent via a tracked delivery service so a signature will be required.

Free UK delivery on orders over £30.

RETURN POLICY

We want you to be completely satisfied with your purchases. If for any reason you are not satisfied with an item you have ordered, please Contact Us with your name, order number, the item(s) you wish to return and the reasons for this.

Please return item(s), within 14 days of the date of receipt and we will refund your money or send you a replacement. We aim to process the returned items promptly. However, please allow up to 14 days for your refund or replacement to be actioned. You can expect a refund in the same form of payment originally used for purchase.

Items returned under our 14 day guarantee should be returned to us in their original condition.

 

The customer is responsible for all the return costs and is liable for that item(s) until it has been received by Regal Angel. A tracked delivery method is recommended to ensure the item(s) is received safely. Please obtain proof of postage (a certificate of posting is available free of charge from the Post Office). This should be kept in a safe place in case you need to claim compensation from the carrier. We regret that we cannot accept responsibility for goods in transit from our customers.

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© 2019 Regal Angel, United Kingdom

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